# Tickets

## <mark style="color:blue;">Table of Contents</mark>

1. **Features**
2. **Installation**
3. **Configuration**
4. **Commands**
5. **Dependencies**

### <mark style="color:yellow;">Features</mark>

<mark style="color:purple;">The</mark> <mark style="color:purple;">**Ticket**</mark> <mark style="color:purple;">plugin allows your server members to submit tickets with anything they might need help with, along with the ability to make categories for them, as well as creating staff applications with modals!</mark> Take control of issues, resolve them, keep a chat transcript, and more!

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### <mark style="color:yellow;">Installation</mark>

<mark style="color:purple;">**No need to install!**</mark> This Plugin is already built into the bot!

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### <mark style="color:yellow;">Configuration</mark>

A new set of <mark style="color:yellow;">**Master Tutorials**</mark> have been released for this plugin!

{% content-ref url="tickets/tickets-master-tutorial" %}
[tickets-master-tutorial](https://docs.iynxdev.com/plugins/tickets/tickets-master-tutorial)
{% endcontent-ref %}

{% content-ref url="tickets/applications-master-tutorial" %}
[applications-master-tutorial](https://docs.iynxdev.com/plugins/tickets/applications-master-tutorial)
{% endcontent-ref %}

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### <mark style="color:yellow;">Commands</mark>

If you're looking for the **Tickets** plugin commands, [take a look here](https://docs.iynxdev.com/plugins/tickets/commands)!

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### <mark style="color:yellow;">Dependencies</mark>

<mark style="color:red;">**Hard Dependencies (disabling or removing breaks this plugin)**</mark>

* Core
* Moderation

<mark style="color:red;">**Soft Dependencies (can disable but might lose some functionality)**</mark>

* Web API
* Staff Management

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### <mark style="color:yellow;">Screenshots</mark>

#### <mark style="color:orange;">(Images may not reflect actual appearance due to customized bot)</mark>

{% tabs %}
{% tab title="T. Panel" %}

<figure><img src="https://2990434925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCfnYTK1l5BZwNs2Vsgn%2Fuploads%2Fgit-blob-164231d79d9596028fe0fff39479ed851e941a99%2Fimage%20(25).png?alt=media" alt=""><figcaption><p>Screenshot of Ticket Panel</p></figcaption></figure>
{% endtab %}

{% tab title="T. Screen" %}

<figure><img src="https://2990434925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCfnYTK1l5BZwNs2Vsgn%2Fuploads%2Fgit-blob-d405c2cfe73e698a169e403ab24b7ae8893a9c71%2Fimage%20(24).png?alt=media" alt=""><figcaption><p>Screenshot of Ticket Screen after Modal</p></figcaption></figure>
{% endtab %}

{% tab title="SA Panel" %}

<figure><img src="https://2990434925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCfnYTK1l5BZwNs2Vsgn%2Fuploads%2Fgit-blob-b0f8a77f51a6463bf3a503442f137cca818dd3fb%2Fimage%20(26).png?alt=media" alt=""><figcaption><p>Screenshot of Staff Application Panel</p></figcaption></figure>
{% endtab %}

{% tab title="SA Screen" %}

<figure><img src="https://2990434925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCfnYTK1l5BZwNs2Vsgn%2Fuploads%2Fgit-blob-d23f5085abb7af263a78cd3087e60e996de3313b%2Fimage%20(27).png?alt=media" alt=""><figcaption><p>Screenshot of Staff Application Screen in DMs</p></figcaption></figure>
{% endtab %}

{% tab title="SA Process" %}

<figure><img src="https://2990434925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCfnYTK1l5BZwNs2Vsgn%2Fuploads%2Fgit-blob-ab115913561c71583e350d3456a7e3e22a9a34c4%2Fimage%20(28).png?alt=media" alt=""><figcaption><p>Screenshot of Staff Application Modal from DMs</p></figcaption></figure>
{% endtab %}

{% tab title="SA Ticket" %}

<figure><img src="https://2990434925-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsCfnYTK1l5BZwNs2Vsgn%2Fuploads%2Fgit-blob-799388ef49be394c40593d3e630e2bdd512e0b62%2Fimage%20(29).png?alt=media" alt=""><figcaption><p>Screenshot of Staff Application Ticket Creation Screen</p></figcaption></figure>
{% endtab %}
{% endtabs %}
